Customer Account
- How do I open an account?
- Will the balance on my prepaid account eventually expire?
- If I close my account, will I be reimbursed for the balance on my account?
- Will account management/administration fees be charged?
- When assigning my vehicle to my A25 customer account using self-service, what do I do if my vehicle’s brand isn’t listed?
- Should I open an individual or commercial account?
- Are my vehicles eligible for a Category-3 account (toll-exempt)?
- What do I do if a vehicle assigned to a customer account is stolen?
- I don’t have a credit card, how can I open an account?
- Can I grant a third party access to my customer account?
- If two vehicles are in my name, or if we have several vehicles at home, can we use a single account, and are discounts available?
- How do I close my customer account?
- How does automatic replenishment work?
- Once a customer account is opened, what are the account holder’s obligations?
- What is the amount of the replenishment that will be debited from my credit card?
- Can a customer account be temporarily suspended?
- How do I install the transponder on my motorcyle?
